Legal & Platform Rules

Terms and Conditions – 7cx Gaming Platform

These are the rules that govern how 7cx works for every player. Please read them carefully before registering or placing any bets. By using the platform, you agree to everything set out here.

Last updated: June 2026
Applies to all 7cx accounts and all platform sections

What These Terms Cover

Account Registration & Eligibility
You must be 18 or over to register. One account per person. You are responsible for keeping your login credentials secure and for all activity on your account.
Deposits & Withdrawals
All transactions are in PKR. Supported methods include JazzCash, Easypaisa, Raast, Bank Transfer and cards. Minimum deposit is PKR 100. Withdrawal timelines depend on the chosen method.
Betting & Gaming Rules
Bets are final once confirmed. In-play markets may be suspended during fast-moving match situations. All market settlements follow the rules published in each sport section.
Bonuses & Promotions
Bonus terms, wagering requirements and expiry dates are stated clearly with each promotion. Attempting to exploit bonuses through multiple accounts or irregular play will result in forfeiture.
Responsible Gaming Rules
Deposit limits, session reminders and self-exclusion are available in your account settings. These tools are free to use and take effect promptly once set. Platform is for adults only.
Account Suspension & Closure
7cx may suspend or close accounts that breach these terms, exhibit suspicious behaviour or are flagged for underage use. Verified balances are returned to the account holder in such cases.

Important: These Terms and Conditions form a legally binding agreement between you and 7cx. By registering an account or using any part of the platform, you confirm that you have read, understood and agree to all terms set out below. If you do not agree, please do not use the platform.

01 Acceptance of Terms

These Terms and Conditions govern your use of the 7cx platform, including but not limited to sports betting, Live Casino, Bingo, the 7cx mobile app and all related features. They apply to every registered user and to any person accessing the platform in any capacity.

By creating an account on 7cx or by continuing to use an existing account, you confirm that you accept these Terms in full. This acceptance is a condition of using the platform and cannot be bypassed or waived. If you disagree with any part of these Terms, your only recourse is to close your account and stop using the platform.

These Terms may be updated at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of the platform after an update constitutes acceptance of the revised Terms.

02 Eligibility

Age Requirement: You must be 18 years of age or older to register and use the 7cx platform. This requirement is non-negotiable and applies to all users without exception.

By registering, you confirm that you are at least 18 years old. If 7cx has reasonable grounds to suspect that a user is underage, the account will be suspended immediately pending age verification. Any winnings accrued during a period where the user was found to be underage will be voided.

You are solely responsible for ensuring that your use of the 7cx platform complies with the laws applicable to you in your location. 7cx makes no representations as to the legality of online gaming in any specific jurisdiction. It is your responsibility to determine whether you are permitted to use the platform under the laws of your local jurisdiction before registering.

Employees, contractors and immediate family members of 7cx are not eligible to register or participate as players.

03 Account Registration

One Account Per Person

Each individual may hold only one active account on 7cx. Creating multiple accounts, whether in your own name or using a different identity, is a breach of these Terms. If duplicate accounts are identified, 7cx may close all but the oldest account, and any bonuses or winnings from secondary accounts will be voided.

Accurate Information

You must provide accurate, complete and up-to-date information when registering. This includes your real name, date of birth, contact number and payment details. Providing false or misleading information at registration or at any subsequent point is a breach of these Terms and may result in account suspension.

Account Security

You are responsible for maintaining the confidentiality of your password and for all activity that takes place under your account. 7cx will never ask for your password. If you believe your account has been accessed without your permission, contact support immediately. Do not share your login credentials with anyone.

Verification

7cx may request identity or payment verification at any stage. This is standard practice on gaming platforms. Failure to complete a verification request within the specified timeframe may result in temporary restrictions on deposits, withdrawals or betting until verification is complete.

04 Deposits and Funds

All deposits on 7cx are processed in Pakistani Rupees (PKR). The following payment methods are currently supported: JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and mobile wallets. The minimum deposit amount is PKR 100.

Funds deposited into your 7cx wallet are held for the purpose of gaming activity on the platform. Deposited funds do not accrue interest and are not held in a segregated trust account. You should only deposit funds that you intend to use for entertainment gaming purposes.

Deposits from Verified Methods Only

You may only deposit from payment methods registered in your own name. Deposits from third-party accounts are not permitted. If a deposit is identified as originating from a payment method not belonging to the account holder, the deposit may be reversed and the account suspended pending investigation.

Failed or Pending Deposits

If a deposit does not arrive in your 7cx wallet within the expected timeframe, check your payment confirmation first. Network delays with JazzCash, Easypaisa or banking systems occasionally cause brief delays. If the issue persists after 30 minutes, contact support with your payment reference number.

05 Withdrawals

Withdrawals are processed in PKR to the payment method used for the most recent deposit where possible. You may request a withdrawal at any time provided your account is in good standing and your balance exceeds the minimum withdrawal threshold.

Processing times vary by method. JazzCash and Easypaisa withdrawals are typically processed within a few hours during business hours. Bank transfer withdrawals may take one to three business days depending on the receiving bank.

Withdrawal Conditions

  • All active bonus wagering requirements must be met before a withdrawal can be processed.
  • 7cx may request identity verification before processing a withdrawal, particularly for large amounts or first-time withdrawals.
  • Withdrawals to a different method than the deposit method may require additional verification.
  • 7cx does not charge withdrawal fees, but your bank or mobile wallet provider may apply their own charges.

06 Betting Rules

All bets on 7cx are subject to the specific rules published for each sport and market type. These rules govern how markets are settled, what happens when matches are abandoned or postponed, and how edge cases such as ties, walkovers and disqualifications are handled.

Bet Confirmation

A bet is considered placed and binding once you receive an on-screen confirmation and the stake is deducted from your wallet. Bets cannot be cancelled or amended after this point unless a Cash Out option is available for the specific market and you choose to exercise it before the market closes.

Errors in Odds

If a market displays manifestly incorrect odds due to a technical error, 7cx reserves the right to void bets placed at those odds and return stakes to player wallets. This applies to situations where the displayed odds are clearly inconsistent with the actual market probability — for example, a heavy favourite being displayed at 20.0 due to a data error.

In-Play Betting

In-play markets may be suspended temporarily during fast-moving match events — a wicket falling, a goal being scored or a red card in football. Bets placed or in-process during a suspension may be rejected or held pending market reopening. This is a standard feature of live betting and is not specific to 7cx.

Cricket-Specific Rules

For PSL and international cricket markets, if a match is abandoned due to weather or external factors before a result can be determined, most match-level bets will be voided and stakes returned. The specific threshold for each market type (for example, whether a minimum number of overs must be completed) is published in the cricket betting rules section.

07 Live Casino and Bingo

Live Casino games on 7cx are provided by third-party game providers via live streaming. The rules for each game — Roulette, Baccarat, Blackjack and others — are determined by the game provider and are displayed within each game interface. 7cx is not responsible for the rules or mechanics of third-party game content but is responsible for the wallet transactions associated with those games.

If a Live Casino session is disconnected before a round is resolved, the system will complete the round based on the last confirmed bet state and the outcome will be applied to your wallet accordingly. In rare cases where a round cannot be resolved due to a technical error, the round may be voided and stakes returned.

Bingo rooms on 7cx operate according to the rules displayed in each room before you purchase tickets. Ticket prices, prize structures and jackpot conditions are stated clearly within each room. Once tickets are purchased, they cannot be refunded unless the room is cancelled before the game begins.

08 Bonuses and Promotions

7cx may offer bonuses, free bets and promotional offers to registered players from time to time. All bonuses are subject to the specific terms published alongside each promotion. These terms include wagering requirements, eligible games, minimum odds conditions, time limits and maximum withdrawal amounts from bonus winnings.

Always read the specific terms attached to each promotion before accepting a bonus. The general terms here apply to all promotions but do not replace the specific conditions stated for each individual offer.

Wagering Requirements

Most bonuses carry a wagering requirement, meaning the bonus amount must be bet a specified number of times before any winnings from that bonus can be withdrawn. The wagering multiplier and eligible game contributions are stated in each promotion's specific terms.

Bonus Abuse

Attempting to exploit bonuses through multiple accounts, unusual betting patterns designed to clear wagering requirements at minimal risk, or any other method that is inconsistent with genuine gameplay will result in the forfeiture of bonus funds and any associated winnings. 7cx reserves the right to withhold bonuses or winnings from accounts where bonus abuse is identified.

Bonus Expiry

Unclaimed bonuses and bonus funds with unmet wagering requirements expire according to the timeline stated in the specific promotion. Expired bonus funds are removed from the account automatically and cannot be reinstated.

09 Responsible Gaming

7cx takes responsible gaming seriously as a practical matter, not just a compliance formality. The platform provides several tools to help players manage their gaming activity within limits they are comfortable with.

Self-Imposed Limits

Players can set daily, weekly or monthly deposit limits in their account settings. Once set, these limits take effect immediately and cannot be increased for a minimum cooling-off period. Decreasing a limit takes effect immediately; increasing one requires a waiting period.

Session Reminders

Session time reminders can be configured to notify you after a set period of play. This is a voluntary tool designed to help you maintain awareness of time spent on the platform.

Self-Exclusion

Players who feel their gaming is becoming problematic can self-exclude directly from account settings. A self-exclusion can be set for periods ranging from 30 days to permanent closure. During a self-exclusion period, you will not be able to log in, deposit or receive marketing communications from 7cx.

For detailed guidance on managing your gaming responsibly, please visit our Responsible Gaming page.

10 Prohibited Conduct

The following activities are strictly prohibited on the 7cx platform and will result in immediate account suspension and, where appropriate, legal action:

  • Creating multiple accounts or using someone else's identity to register.
  • Providing false age, name or payment information at any point.
  • Using automated bots, scripts or software to interact with the platform in a way that is not consistent with normal manual gameplay.
  • Attempting to exploit technical errors, odds errors or system vulnerabilities for financial gain.
  • Match fixing or any form of manipulation of sporting events on which bets are placed.
  • Laundering money or using the platform for any unlawful financial activity.
  • Harassing or threatening support staff or other platform users.
  • Using a VPN or proxy service to circumvent geographic restrictions.

Accounts found to have engaged in prohibited conduct will be suspended without prior notice. Balances associated with prohibited conduct may be withheld pending investigation and may be forfeited where terms violations are confirmed.

11 Intellectual Property

All content on the 7cx platform — including but not limited to the logo, brand name, website design, graphics, text, game interfaces and software — is the intellectual property of 7cx or its licensed third-party providers. You may not copy, reproduce, redistribute, modify or create derivative works from any platform content without prior written permission.

The 7cx brand name and logo may not be used in any context without explicit written authorisation. Unauthorised use of the brand in any format, including on social media, will be treated as a trademark infringement.

12 Limitation of Liability

7cx is an online entertainment platform. Gaming involves financial risk and you may lose money. By using the platform, you acknowledge that you understand and accept this risk. 7cx does not guarantee any return on gaming activity and makes no representations about likely outcomes of bets or games.

To the maximum extent permitted by applicable law, 7cx shall not be liable for any direct, indirect, incidental or consequential losses arising from your use of the platform, including but not limited to lost profits, lost gaming opportunities due to technical downtime or losses resulting from reliance on information presented on the platform.

7cx will make reasonable efforts to maintain platform availability but does not guarantee uninterrupted access. Scheduled and unscheduled maintenance periods may result in temporary unavailability of some or all platform features. 7cx will not be liable for losses resulting from platform downtime.

13 Privacy and Data

The collection, storage and use of your personal data by 7cx is governed by our Privacy Policy. By registering an account, you consent to the data practices described in that policy.

In summary: 7cx collects registration information, payment details, gaming activity records and device/session data for the purposes of operating the platform, processing transactions, preventing fraud and complying with applicable regulations. Your data is not sold to third parties. For the full details, please review our Privacy Policy.

14 Changes to These Terms

7cx reserves the right to update these Terms and Conditions at any time. Changes take effect from the date they are published on this page. Where changes are material, 7cx will make reasonable efforts to notify registered users via email or an in-platform notice.

It is your responsibility to review these Terms periodically to stay aware of any changes. Continued use of the platform following a terms update constitutes your acceptance of the revised Terms. If you do not agree with a change, you should close your account before the updated terms come into effect.

15 Contact and Support

If you have questions about these Terms and Conditions, or if you need assistance with your account, the 7cx support team is available daily. You can reach support through the in-platform live chat feature or by emailing us at the address listed in the footer of this page.

For responsible gaming assistance, self-exclusion requests or any account-related concerns that require urgent attention, please use the live chat option for the fastest response.

For questions about our data practices and privacy, please refer to the Privacy Policy page. For responsible gaming resources, visit the Responsible Gaming page. Common account and platform questions are answered in the FAQ.


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18+ only. Please play responsibly. Gaming involves financial risk.